Ellie is a director with Baker Tilly’s digital solutions practice. She collaborates with the consulting team to support large organizations through complex system, process and organizational transformations. Ellie works closely with executives and cross-functional teams to implement new operational models, drive organizational change, and establish scalable capabilities and structures. Her work enables companies to navigate major transitions successfully while fostering both customer satisfaction and employee engagement.
- Leader in a design-thinking, research-driven innovation center, owning the value stream responsible for taking Software as a Service (SaaS) solutions developed in the innovation center back into the larger business
- Worked with C-suite executives in a dental insurance provider to execute and manage a major system implementation touching all areas of organization. Management of client risk tolerance, decision-making, coordinating vendors and internal staff
- Assisted dental insurance provider in the implementation and long term organizational capability of internally managing and working with a third party SKYGEN SAAS offering. This included an organization operating model, release management approach, product management of issues, enhancements, processes and change management activities needed for sustainable success
- Led development and execution enterprise strategic business plan, managing, and developing of business owners, resulting in achievement of return on investment (ROI) and an on-going business planning cycle allowing for investment and measured progress and decision making across the business units
- Improved business and management processes, including portfolio governance and dashboards, providing the right information to the unit and broader organizational leaders to assess business performance, prioritize, execute and communicate activities to ensure future performance goals were met
- Led operating model and organization change through current state assessment, future state visioning and implementation of shared service staff. Executed standardized processes and consolidation allowing for scale without disruption to customers
- Managed five cross-functional teams consisting of more than 50 business members, responsible for the operating budget and benefit attainment of portfolio initiatives, including new cross-organizational capabilities, while keeping an agile mindset that focused on customer needs and feedback
- Project managed global program initiative of converting disparate financial systems into one global Oracle financial system, consisting of large project task estimation, sequencing and resource capacity planning across all technical teams. Led onshore and offshore technical staff after go-live and was the single point of contact between the business and IT
- Led integration of staff, tech and processes of a small tech startup into a large insurance firm following an acquisition. Successfully combining culture and tech into the innovation center of the corporate home office
- Project managed large scale compliance projects involving technology, processes and third-party customers. Communication with customers, internal parties, senior executives to ensure smooth and timely execution resulting in minimizing risk to the corporation
- Built the partner management practice in an innovation center. Developed relationships and managed contracting process of technology partners working with legal, project management office (PMO), product owners to allow for long-term benefits to the product's profit and loss (P&L). Ultimately allowing for the product to have the desired customer capabilities
- Kaplan-Norton Balanced Scorecard Certification
- Leading Leaders Program
- Situational Leadership
- Scrum Master Certification
