Micheal Herman is Baker Tilly’s chief digital and information officer. He is a seasoned financial services and technology executive, strategist and innovator. With nearly 25 years of financial services and digital consulting industry experience, he is proficient in large transformational technology initiatives and uniquely skilled at the intersection of business and technology. Micheal brings C-suite experience in digital strategy, innovation, design thinking, cloud enablement, profit and loss, finance, turnarounds, strategic partnerships and mergers and acquisitions.
- Managed enterprise technology portfolio and digital strategy as chief technology officer (CTO) of a $5 billion revenue insurance and financial services organization
- Built and managed a digital innovation center using design thinking, human centered design and Azure cloud native architecture to deliver new software as a service (SaaS) offerings for the credit union movement
- As chief product owner leveraging scaled agile methods, drove design and development of benefit account management SaaS application leveraging Amazon Web Services (AWS)
- Designed accounting service and Automated Clearing House (ACH) payment solution to serve federal government combined federal campaign for the world’s largest workplace charitable giving campaign
- Developed and executed a turnaround plan as president of a large employee benefits administrator organization, regaining lender confidence and positioning the company for growth and eventual change of control
- Advanced strategic capabilities during periods of dramatic growth, implementing Balanced Scorecard Strategy Management System
- Led vision, architecture, build and implementation of proprietary enterprise warranty business software, including workflow, claims, supply chain and policy functionality
- Drove operational readiness in order to meet high level security and audit requirements of federal government including National Institute of Standards and Technology (NIST) controls, Federal Risk and Authorization Management Program (FedRamp) compliance and Federal Information Security Modernization Act (FISMA) requirements
- Led the management and expansion of offshore complimentary work force partnerships in India, the Philippines and Sri Lanka
- American Cancer Society - Team DetermiNation, NYC Marathon team
