Baker Tilly helps village develop its IT department’s strategic vision
Baker Tilly develops a three year IT strategic plan as a roadmap for IT services
Client’s need
A village needed assistance to facilitate an IT strategic plan and to provide benchmarking data and a high-level analysis of IT vendor services.
Baker Tilly solution
Baker Tilly worked with the village to assess their current operations and value for services, including:
- Completed an analysis of cost for services of the current outsourced IT services provider and reviewed the current contract for enhancements
- Provided an assessment of the service provider’s role in new projects and strategies
- Provided benchmarking data and an analysis of IT vendor services
- Completed a study of comparable municipalities (both those using outsourced providers and those providing the services internally) to allow comparison against comparable municipalities
Results achieved
Baker Tilly developed a three-year IT strategic plan that the village used as a road map for IT services. We also recommended a tightening of contract oversight procedures and a reconsideration of vendor contract costs.
For more information on this topic, or to learn how Baker Tilly specialists can help, contact our team.