The behavior and practices of a board of directors sets the tone for the organization. An effective board supports positive operations and programmatic outcomes. Practicing effective governance can help secure the confidence of your staff and stakeholders and position your organization to respond to unexpected challenges and opportunities.
But what exactly constitutes good governance? What steps can your organization take to make sure that your board instills and supports the practices of good governance?
Key steps to good governance
Regardless of how one board may differ from another, the list of habits below could help your board apply habits for improving governance.
Recruit intentionally for diverse representation
Determine the skills, voices, and perspectives for your board. These range from community and geographic representation to skills like financial and legal expertise.
Conduct thorough onboarding
Don’t assume that any new board member, even someone who’s been a volunteer or donor with your organization for years, understands the intricacies of your operations. Provide easily digestible information on programs, policies, people, and strategy.
Remember that onboarding involves not just information, but relationships. It’s important to facilitate information sharing and mentorship between experienced members and new members of the board.
Invest in continued board education
As board members cycle on and off, key knowledge can be lost. On a diverse board, people come to the table with differing expertise. Provide regular training in areas that are critical to your operations — including governance and finance — which helps the board to approach issues from the same baseline knowledge.
Update policies and procedures regularly
Review board policies every two to three years for alignment with regulations and your current operations. Think of policies as a means to establishing a legacy of good governance for future boards and staff. This also can help your board stay aware of the policies and how they are accountable for them.
Hone your decision-making skills
Learn how to make decisions within your board’s group dynamic. What information does each board member need? How do individuals exert influence and handle conflict? What are the group norms?


