Enhancing workforce management in higher education with Oracle Cloud and Baker Tilly

Client background

A large higher education organization with over 4,500 employees located in Idaho. The institution serves students across multiple academic programs and required sophisticated HR and payroll systems to support diverse workforce needs including faculty, staff and administrative personnel.

Business challenge

The institution faced operational challenges with their existing HR technology infrastructure that hindered the ability to serve their growing workforce effectively:

Legacy system limitations

• Years of investment in customizing their existing PeopleSoft system resulted in a clunky platform requiring substantial manual intervention.
• The heavily customized on-premise application was costly to maintain and upgrade.
• Outdated technology prevented the organization from modernizing and driving inefficiencies within HR and IT business functions.

Data and reporting issues

• Challenges accessing timely and quality data led to reporting inconsistencies, creating obstacles.
• Lack of real-time visibility into workforce data hindered strategic decision-making.

Strategy and solution

Baker Tilly brought the proven approach to transformational initiatives to establish an infrastructure that would allow the client to effectively deploy HCM Cloud Core HR, Payroll, Benefits, Time and Labor, Absence Management, Oracle Business Intelligence and Oracle Business Intelligence Cloud Services and integrate seamlessly with their existing Oracle Financials Cloud​. The Baker Tilly team worked with the client to design a modern HR system, leveraging leading practice recommendations to help them navigate unique business process requirements in higher education.

Result

• Enhanced service delivery: The project significantly improved the HR team’s ability to serve their populations, streamlined the payroll cycle and provided access to consistent data across the university​.
• Modern technology infrastructure: The modern cloud technology and standardized business processes enabled the client’s workforce to see and action real-time data, utilize manager and employee self-service, and take advantage of new features and functions as Oracle deploys ongoing upgrades to the application.

Turn to Baker Tilly for your Oracle implementation journey

Higher education is changing and the pressure to create academic and business models that service students more efficiently is at an all-time high. Our team can help transform and modernize your back-office operations so you can complete your projects on time and on budget, with high levels of adoption and bottom-line results.