Client background
The client is a top trade association headquartered in Chicago. The association's mission is to serve their industry and impact its success by helping their one million members strengthen operations, enhance professional development and mitigate risk.
The business challenge
The client’s leadership recognized a lack of structure and maturity in their technology capabilities. While IT was centralized, there were still disparate IT systems and practices across the organization. They aimed to modernize operations to better serve members but needed guidance on where to start and how to improve IT value, efficiency and effectiveness.
Strategy and solution
The client engaged Baker Tilly to conduct an enterprise technology assessment, aimed at defining the direction and strategy for establishing a digital and technology foundation that will support ongoing growth and meet the evolving needs of the organization.
Our solution included a comprehensive assessment of the client’s technology ecosystem across the following areas:
- IT strategy
- Organizational design and talent
- Infrastructure and systems portfolio
- Data governance and analytics
- Cybersecurity
Baker Tilly collaborated with key stakeholders across the organization to understand business and strategic priorities as well as gain insight into their key processes, responsibilities and IT capabilities.
Our comprehensive assessment identified opportunity areas, maturity levels and risk profiles while providing strategic recommendations to address gaps and enhance overall IT maturity, effectiveness and delivery.
The company was provided with prioritized recommendations and a phased execution road map to address the following key value drivers:
- Technology optimization: Strengthen IT governance and operational maturity, optimize technology architecture and support informed data-driven decision-making.
- Risk mitigation: Minimize operational disruptions and cyber threats, ensure resilience and business continuity and ensure protection of critical systems and data.
- Cost savings: Optimize resource allocation and reduce inefficiencies