Epic hardware readiness assessment supports multi-facility health system transition
Learn how a healthcare organization prepared its hardware infrastructure to support a successful Epic implementation and seamless go-live across 50+ clinics.
Client background
A large healthcare organization operates three hospitals and more than 50 clinics, including behavioral health facilities. The system was consolidating its fragmented EHR environment, spanning Meditech, Athena and other niche platforms, into a unified Epic platform to improve interoperability, care coordination and standardize clinical documentation. To support this transition, the organization engaged Baker Tilly for an Epic hardware readiness assessment, ensuring its technology infrastructure could support a seamless go-live and efficient clinical operations.
The business challenge
The organization faced several obstacles in preparing for its Epic implementation. With limited internal IT staff and minimal Epic experience, the client needed to align hardware readiness with the platform’s go-live date under a compressed timeline. They also struggled with uncertainty around Epic’s end-user hardware requirements compared to legacy systems, and inconsistent hardware standards across multiple facilities. These challenges risked delaying the implementation and disrupting clinical operations if not addressed proactively.
Strategy and solution
Baker Tilly conducted a comprehensive Epic hardware readiness assessment to evaluate the client’s end-user devices across hospitals and clinics. The engagement included on-site walkthroughs, hardware inventory collection, and staff interviews to align technology with workflow needs. A gap analysis identified critical deficiencies, including incompatible printers, insufficient workstation density, and limited mobile device support. Baker Tilly developed a clinic-by-clinic readiness matrix and provided guidance to the lean IT team to drive a phased, efficient implementation.
Business impacts included:
- Full visibility into more than 50 clinic and three hospital hardware inventories
- Identification of key gaps, reducing hardware-related implementation delays by an estimated 30%
- Improved alignment of mobile devices with Epic Rover and Haiku, supporting provider efficiency and patient safety
- Readiness plan enabled the client to meet its scheduled go-live with minimal disruption to clinical operations
With these efforts, the organization gained confidence in its hardware infrastructure, ensuring a successful Epic go-live across all facilities and positioning the system for continued operational efficiency and improved patient care.