There’s a lot of news highlighting artificial intelligence (AI) technology, but it can be challenging to identify exactly how AI can be used to benefit the needs of your business.
One area AI can make an impact within an organization is through intelligent automation processes. Intelligent automation can be applied to highly manual business processes to help:
- Alleviate current pain points
- Create greater process efficiencies
- Reduce errors
- Allow employees to focus on crucial work that impacts your bottom line
What is intelligent automation?
Intelligent automation is the combination of robotic process automation (RPA) with AI and other related technologies. By combining the capabilities of RPA with AI, users can elevate their automation efforts through implementing more end-to-end automation versus only automating simple rule-based tasks.
How does intelligent automation work?
Intelligent automation utilizes a collection of technologies that work in tandem to automate processes.

What is hyperautomation?
Hyperautomation refers to the use of multiple technologies, tools, or platforms to automate business processes.
Intelligent automation is often used within hyperautomation efforts to achieve automation beyond simple rule-based tasks using:
- Low code platforms
- Packaged software
- Other process automation tools
It’s often used as an approach to using different toolsets to achieve automation goals.

