Article
Improve your productivity and processes with a holistic lean approach
April 16, 2020 · Authored by Aaron Adams
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Article
April 16, 2020 · Authored by Aaron Adams
The COVID-19 pandemic is putting pressure on businesses to take quick action and confront current economic disruption. However, reacting too swiftly with short-term fixes could put your business at risk.
While you’re called to immediate response, it’s more important than ever to take time to practice critical thinking and adapt to the pandemic’s obstacles as you prepare for recovery and future growth when it subsides.
Using lean methodologies to address these new challenges could help your leaders assess your business as a cohesive whole — so that you bring forward enduring solutions to drive and sustain your operations well beyond this moment of disruption.
This approach can provide the steady direction you need to weather profound change, such as increasing productivity with your current resources or responding quickly to market shifts with new products or processes.
Below, we explore how lean methodologies can help your business develop continuous improvement strategies to sustain, and even prosper, during these challenging times.
Lean is a management and operations improvement approach that emphasizes value to the customer by focusing on quality, safety, efficiency, cost, and performance.
Developed by Toyota to help its auto manufacturing operations survive and grow after World War II, lean has since been applied across virtually every industry, including discrete manufacturing, process manufacturing, healthcare, and service industries.
During lean workshops, your organization’s leaders are coached to approach your organization holistically and unleash the potential of your best resource: the frontline employees who actually create the value — or products and services — you deliver to customers.
Through a stop-the-line mentality originally introduced in auto-production lines, lean helps employees identify issues early in a process so they don’t continue on and impact the subsequent stages.
Through lean, business leaders discover how to create a culture of kaizen — or continuous improvement — that develops and enables frontline employees to solve problems. Kaizen also aligns the entire organization to relentlessly improve its processes.
To do so, leaders are encouraged to make decisions outside of meeting rooms and actually go to the areas where work is done in order to:
Employees will learn to be results-focused by designing solutions to identified problems that help eliminate waste, errors, and defects in your processes.
This happens by training your staff to:
Establishing employee trust should always be a priority, but demonstrating an investment in your employees and their insights can be especially appreciated during challenging times and could help motivate staff to keep the business agile and productive.
By allowing leadership to focus on strategic priorities, alignment, and developing people rather than solving daily operations problems, management lines of sight become more transparent.
This supports your organization to envision and facilitate improved processes and promote learning for sustained success — not just the immediate present — while achieving higher quality, faster delivery, lower costs, increased efficiency, and more.
Lean methodologies can bring systemic and lasting benefits. A lean approach can enable your organization to reduce costs and enhance values in demonstrable ways by:
In addition, lean can help your organization strengthen structures, behaviors, and practices that enable you to sustain improvement gains by:
By applying lean principles, your organization can narrow the focus of its objectives, assess gaps in your existing processes, and provide a methodical way to address responses to shifts in market demand.
Lean can also be highly effective when it comes to targeted improvement and assessing specific areas that need support. This can be especially helpful for starting proof of concepts or launching unusually prominent and visible initiatives.
