Client background
The client is a diverse holding company managing a portfolio of nine independent operating companies across different industries. With over 4,000 employees, the US-based organization operates across sectors like marine transportation, heavy equipment distribution, mining, rail transportation, environment remediation and aviation technology. As a privately-held company, each entity within the portfolio maintained its own independent operations while benefiting from centralized business administrative services.
Business challenge
The company faced operational inefficiencies stemming from fragmented HR processes across their diverse portfolio:
Process standardization issues:
- Multiple instances of JD Edwards systems in operating companies
- Manual, non-standard processes creating inefficiencies and data integrity challenges
- Administrative burden from legacy manual processes hindered productivity
Technology limitations:
- Outdated systems couldn’t support modern HR needs or integrate between entities
- Need for Oracle benefits to support benefits open enrollment cycle
- Lack of intuitive, user-friendly cloud-based solutions for managers and employees
Employee experience gaps:
- Inconsistent experiences across different operating companies
- US managers, employees and HR teams lacked engaging digital tools
- Manual processes that frustrated users and reduced efficiency
Strategy and solution
Baker Tilly led a comprehensive Oracle Cloud HR implementation, focusing on streamlining and standardizing processes across all entities while maximizing the client’s technology investment. The team implemented Global HR Benefits, Recruiting, Journeys, Learning and Talent Management modules, aligning with leading practices to drive efficiency and create consistent, engaging experiences for employees in all nine operating companies. Understanding the challenges of implementing Oracle Cloud across a portfolio, Baker Tilly provided tailored solutions to manage complexity in different business units while ensuring consistent implementation that respected entity-specific needs and maintained operational efficiency during the transformation. Working against a condensed timeline, Baker Tilly collaborated closely with the client to successfully go live across all six modules, delivering impressive time-to-value.
Ready to transform your HR operations with Baker Tilly?
Baker Tilly is recognized as a strategic, enterprise-wide Cloud principal to Oracle, engaging with clients that have complex business needs and a strong desire to drive significant value from technology enablement. With over 450+ successful Oracle Cloud implementations in our portfolio, we can help you navigate the complexity of large-scale Oracle implementation.
