Courtney Csik is a director with Baker Tilly’s digital solutions practice. With more than nine years of experience, Courtney has worked with organizations, big and small, across industries in the commercial and public sectors to define their Cloud strategies, undergo digital transformations and leverage modern technology. As a leader within the Oracle Solutions team, Courtney strives to guide her clients to make the right decisions and act as a valued advisor by educating them on their options and best-fit solutions. She believes that there are a few key factors to success for every project: stakeholder alignment, business-driven decisions, rigorous project management and preparing the workforce for change. Courtney has managed complex projects for process redesign, optimizations and system implementations, and sees her role as a change enabler and someone who can equip her clients to make informed decisions for their business.
- Engagement director in the enablement of Oracle Cloud for a large federal client with more than 900,000 employees
• Extensive involvement in program management, project planning and facilitation of the tailored project approach
• Leads project management team in resource planning across multiple workstreams
• Establishes trusted partnership with vendors and facilitates collaborative sessions between Oracle, client and other stakeholders
• Leads the team in delivery of executive briefings related to the latest Oracle product road map and capabilities
• Leverages a decade of experience with Oracle Cloud to advise the customers on their long term Cloud strategy and prepares them for their global transformation and change
• Key client advisor on their road map to Redwood user interface
• Supported project initiation by partnering with the business to define their future-state processes and reinstate best practices through their digital transformation
• Supports customer meetings with hundreds of stakeholders from end-users to senior leaders to discuss complex federal solutions
- Lead solution architect in the harmonization of human resources (HR) processes for a federal agency with a global presence across more than 150 countries
• Facilitated product reviews and harmonized business processes in alignment with Cloud capabilities
• Analyzed and advised on Cloud road map for nearly 200 legacy applications
• Involved in project initiation and resource planning
- Lead solution architect for an Oracle Cloud project with a government contractor of more than 4,000 employees to harmonize Core HR, Compensation and HR Help Desk processes
- Solution architect for multiple workstreams on a full-suite human resource management (HCM) implementation including workstreams like Core HR, Absence and Time and Labor, for a company with 2,000 employees across six countries. Designed a start-up solution for person management and self-service
- Solution architect on an HR transformation for a global automotive supplier. Improved HR processes and workflow approvals from disparate regions across 18 countries within the corporate and non-corporate functions
- Supported operational readiness and governance using reporting and analytics for multiple clients
- Solution architect on an Oracle Cloud project for a higher education institution. Led the solution design and policy migration of all staff and faculty annual salary planning to HCM Cloud Workforce Compensation
- Solution architect for a global aviation company’s migration to Oracle Cloud. Managed design and configuration in a phased roll-out of Core HR, Talent Management and Workforce Compensation
- Conducted current state analysis and summarized optimization opportunities related to process, technology and change management for a global construction company
- Involved in multiple HCM Cloud Workforce Compensation implementations in co-existence with legacy HR systems for companies in various industries including utilities, aviation, oil and gas and global insurance and risk management
- Experience supporting the full data conversion life cycle from multiple legacy HR systems, including PeopleSoft, EBS and Workday
- Involvement in helping clients develop historical data strategies and integration plans
- Led Oracle Cloud market offerings and contributed to the development of project methodology for various project types
- Oracle’s Customer Connect Community, active member
- Strategic role in establishing and enhancing Federal Center of Excellence for Oracle practice and leader in Oracle Solutions Industry practices
- Federal Blueprint: Journey to a high-performance organization, Baker Tilly, co-author, 2024
- Benefits and challenges in work-from-home for federal agencies, Baker Tilly, co-author, 2023
- Challenges of talent acquisition for federal agencies, Baker Tilly, co-author, 2023
