Redefining efficiency: How RPA is transforming health system operations

Healthcare organizations are under constant pressure to improve patient outcomes while reducing operational costs. Robotic process automation (RPA) offers a proven, scalable solution—automating routine, rule-based tasks such as patient data entry, billing and scheduling. By offloading these time-consuming processes to software robots, health systems can boost efficiency, lower costs and free up staff to focus on higher-value patient care.

Join our healthcare IT and RPA leadership for a forward-thinking conversation on how RPA is reshaping health systems. We’ll explore the evolution from traditional RPA to intelligent automation, enhanced by AI and machine learning and offer a practical road map for organizations at any stage of their automation journey.

Learning objectives

• A foundational understanding of RPA – Learn what RPA is, how it works and why it's critical in today's healthcare environment.
• A clear view of the benefits – Explore how automation can improve efficiency, scalability and employee satisfaction while delivering measurable cost savings.
• An implementation playbook – Understand the critical steps in launching a successful RPA program, from process assessment to tool selection and team roles.
• An understanding of real-world use cases from a client perspective.
• A future-focused strategy – Discover how to scale RPA initiatives and integrate intelligent automation to stay ahead of industry trends.

Who should attend

CIO, CTO, CTIO, Senior IT, CEO, COO, Director of Clinical Applications, Director of Applications, Finance Officer, Chief Quality Officer and Chief Clinical Transformation Officer

Presenters

• Dave Hickey, Principal, Baker Tilly
• Ed Ricks, MHA, CHCIO, Managing Director, Baker Tilly
• Rachel Stuckey, MHA, Manager, Intelligent Automation, Beacon Health System