Article

AI agents in action: Transforming business with Oracle Fusion AI Studio

Jun 13, 2025 · Authored by Daniel Jensen

Enterprises implementing artificial intelligence (AI) must choose between two paths: implementing AI as a strategic foundation for future growth or settling for fragmented solutions that merely scratch the surface of AI’s potential. The difference between thriving and merely surviving in this era lies in how AI is implemented. AI in an enterprise setting usually includes systems that leverage machine learning, natural language processing and automated decision-making to enhance business processes at scale.

AI agents and their business value

One of the notable evolutions of enterprise AI is AI agents. These intelligent agents are autonomous software entities that can perceive their environment, complete tasks and make decisions on behalf of a user or another system. AI agents go beyond simple automation and can understand context, learn from interactions and adapt their behavior based on changing conditions. These agents utilize large language models (LLMs). LLMs are powerful neural networks trained on vast datasets to understand and generate human-like text, enabling more intuitive interactions between humans and enterprise systems. Retrieval augmented generation (RAG) technology further enhances these capabilities by combining LLMs with real-time access to relevant enterprise data. This approach helps agents to provide contextually accurate responses based on current information rather than relying solely on pre-trained knowledge. The result is AI that doesn’t just sound intelligent but acts intelligently based on your specific business reality. Organizations that successfully implement AI agents often discover transformative benefits:

• Process automation: Automate complex, multi-step business processes that required human intervention
• Cost reduction: Reduce operational costs by eliminating manual tasks and streamlining workflows
• Speed acceleration: Dramatically reduce process completion times compared to manual operations
• Better decision making: Unlike simple chatbots, AI agents can reason, make decisions and execute tasks autonomously

What is Oracle Fusion AI Agent Studio?

Oracle launched its groundbreaking AI Agent Studio for Fusion applications, the platform for designing and deploying AI agents across the entire enterprise, from front to back office. The Studio is a no-code set of tools that allows enterprise IT teams to build agents using natural language, deploy and manage them. The platform serves as a centralized hub where organizations can create, customize and orchestrate AI agents that work seamlessly within their existing Oracle Fusion Cloud applications environment.

The “built in, not bolted on” advantage

Unlike third-party AI integrations that require external platforms and data movement, Oracle’s AI framework is built directly on top of and integrated into Fusion applications. This approach eliminates common challenges with external AI solutions. Your enterprise data never leaves your native Fusion environment and there’s no need to move information to external data lakes or data stores to run through AI models.

The native approach provides three advantages. First, AI agents have native access to all business objects in your system, enabling a deeper understanding of business context. Second, the AI functionality works off of and adheres to your already existing security framework, eliminating the need for new security protocols or managing additional access controls. Third, Oracle customers receive access to generative AI, predictive AI and AI agents at no additional cost. It comes as part of their core Fusion offering.

Transforming business functions

Unlike other vendors that offer departmental AI agents with limited functionality, Oracle’s approach is different. AI Agent Studio enables an AI agent-based workforce that spans the entire enterprise, streamlining end-to-end workflows across:

• Finance: AI agents can automate expense processing and enable seamless capture and intelligent matching of receipts with credit card transactions, significantly reducing the need for manual input and improving accuracy.
• Human resources (HR): AI agents assist by offering insights on market trends and internal policies to support fair and competitive compensation decisions and provide hiring managers with candidate recommendations and recruitment process optimization. Beyond recruitment, AI agents help with employee onboarding, performance management and talent development. They can analyze employee data to identify career development opportunities, predict retention risks and provide recommendations for training and development programs.
• Sales: Oracle’s AI agents are also transforming sales and engagement functions by streamlining research, compensation and quoting processes. It automates account research to surface key insights, enabling sales teams to identify opportunities. The agents help sales representatives get clarity about their earnings potential and accelerate the sales cycle by providing AI-driven insights, automating document generation and offering real-time account overviews.
• Supply chain management: In manufacturing, agents provide operators and engineers with quick access to critical procedures, improving process reliability and productivity. In procurement, it ensures compliance through real-time, natural language guidance. For supply chain planning, users can navigate enterprise-specific processes and understand the impact of planning decisions. The conversational AI supports ESG initiatives by making it easy to reference company sustainability goals and policies.

Why Oracle AI Agent Studio is the right fit for you

The timing for Oracle AI Agent Studio adoption represents a unique opportunity for organizations to gain a competitive advantage. This functionality is well-suited for any organization eager to embrace AI in its day-to-day functions. It’s ideal for those looking to modernize their operations, streamline user experiences and reduce friction in everyday processes. Whether a company is large or small, simple or complex, the benefits of this technology are broadly applicable and accessible.

Discover where you stand, identify opportunities and build a roadmap tailored to your business goals by taking our AI readiness assessment.

Succeed with Baker Tilly

Baker Tilly combines deep Oracle expertise with AI readiness methodologies to help organizations maximize their Oracle AI Agent Studio investment. Our Oracle team works directly with clients to understand business processes, identify pain points and develop AI use cases that deliver measurable value.

Mid-market to Fortune 50 clients have looked to Baker Tilly to transform their business with Oracle’s portfolio of enterprise solutions since 2006. With the ability to see the big picture, we help companies navigate the interdependencies and inner workings of Oracle’s products.

Join us for an upcoming webinar with Oracle, where we’ll guide you through practical strategies to integrate AI into your organization with confidence.