AI-powered insights: Leveraging Data Agents in Microsoft Fabric

Leveraging artificial intelligence (AI) technologies has become an imperative for companies looking to stay competitive in their respective markets. Data Agent (formally AI Skill), a powerful new addition to the Microsoft Fabric platform, does just that by seamlessly integrating AI into the data analytics process. Data Agent in Microsoft Fabric will transform the way users are able to interact with their data, upgrading their data analytics capabilities and ultimately driving organizational success.

Utilizing Data Agent in Microsoft Fabric

Microsoft Fabric’s Data Agent feature offers a significant edge over traditional methods as it enables the creation of custom chatbots, similar to Chat GTP, that can interact with data models and provide insights directly from your organizational data. These chatbots can query data lakes and access all three data levels of the medallion architecture:

1. Gold layer: The most refined data layer where data is aggregated, summarized and optimized for reporting and analytics. This layer contains high-quality, ready-to-use data for business intelligence and decision-making.
2. Silver layer: Contains cleaned and enriched data as data in this layer has undergone some levels of transformation and is more refined than the bronze layer.
3. Bronze layer: The raw data layer where data is ingested in its original format from various sources without any transformations.

While most queries only access the gold layer, chatbots powered by Data Agent can be configured to query the three different data layers based on users’ needs, allowing for more granular data analysis and real-time operational insights. For example, a chatbot can be set up to access the gold layer for high-level summaries and insights, the silver layer for more detailed and cleaned data and the bronze layer for raw data analysis.

Companies can also leverage Data Agent to automate data analysis by generating queries, eliminating the need for manual data preselection as the chatbot will access the appropriate data layer based on the user’s question. This capability allows users to uncover trends that may not have been previously identified and quickly obtain actionable insights. For example, a sales team could use Data Agent to analyze real-time transaction data and identify emerging market trends, enabling them to adjust their strategies accordingly.

Additionally, the Data Agent powered chatbots can be embedded into various platforms and applications through APIs, making them accessible in a wide range of environments. Whether it’s a web application, a mobile app or an internal tool, these chatbots can be easily plugged in to provide users with seamless access to data and insights.

Because these chatbots can interact with data models and provide insights directly from your organizational data, by embedding them in customer-facing applications, companies can offer personalized customer experiences. For example, a chatbot embedded in your company’s website can answer customer questions, provide product recommendations and assist with troubleshooting. This allows companies to improve their customer experience and increase customer satisfaction all while streamlining internal operations.

Driving business success

One of the most significant advantages of Data Agent in Microsoft Fabric is the democratization of data access. AI capabilities are no longer confined to the IT or data departments; they are accessible to users across various departments, such as sales, marketing and operations. Instead of having a technical resource spend hours manually sifting through data to generate requested reports, employees can use AI-powered chatbots to obtain real-time insights and actionable information. This frees up technical resources to focus on more meaningful tasks, increasing productivity and efficiency across the organization.

The democratization of data fosters a data-driven culture within an organization, empowering employees to make data-driven decisions based on consistent real-time data. This accessibility also ensures that all employees, regardless of their technical expertise, can leverage AI to enhance their work and contribute to the company’s success.

How we can help

Microsoft Fabric's Data Agent provides businesses with powerful tools to harness the potential of their data. In collaboration with Microsoft, Baker Tilly’s digital solutions team can support your organization in leveraging Microsoft Fabric to automate data analysis, enhance customer experiences and drive business success.

As AI continues to evolve, the capabilities within Microsoft Fabric will only improve, offering even greater opportunities for your organization to thrive in the digital age.

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