Data availability
What sort of data and information has already been collected and made available about the organization, department, or program being assessed? Existing data can provide valuable information to consider when conducting the equity assessment.
The absence of equity-related data can be a signal that improvements are needed. Some examples of equity-related data that might be valuable include data on the following:
- Employee demographics to help understand how that may impact your services
- Demographic makeup of program participants
- Resident satisfaction or service provision disaggregated by key demographic characteristics
Ultimately, your organization’s purpose will determine what sort of equity-related data is or should be available.
Equity plans
What sorts of plans does your organization, department, or program have that relate to equity or have equity-related goals? For example, does your strategic plan include goals relating to equity or do you have an equity-related strategic plan? This can give you a starting point for how your organization conceptualizes equity to help you pinpoint focus areas.
Equity outcomes
What equity-related outcomes exist in the organization, department, or program being assessed? Evaluating progress toward equity-related outcomes is an important way to understand the impact of your efforts on different community groups. Similar to data, the absence of equity-related outcomes can be an important signal that the organization’s focus on equity should be strengthened.
Equity investments
It’s important to consider how much of the organization’s budget is allocated toward inclusions designed to further diversity, equity, and inclusion (DEI). This can include both internally focused initiatives to improve your staff’s understanding of DEI in the community and how to equitably serve residents, such as training opportunities and strategic efforts to increase staff diversity
This can also include externally focused initiatives to improve the equitability of your services, such as translating documents to other language or engagement opportunities for marginalized communities. By specifically investing in equity, your organization, program, or service is more likely to have an impact in operationalizing changes that support equity.
Equity strategies
What are your strengths, opportunities, weaknesses, and opportunities for improving equity? Examples of what this evaluation includes are listed below.
Potential strengths
- Your organization has identified the languages most often spoken by English language learners in your community and is translating documents into these languages consistently.
- Your organization has defined strategies to help support equitable practices that don’t adversely impact communities of color.
- Your organization has collected and analyzed data on community outcomes disaggregated by racial and community groups.
Potential weaknesses
- Your leadership team isn’t meaningfully engaged in DEI initiatives.
- Your organization doesn’t consistently engage with the community, including marginalized communities.
- Your organization hasn’t translated intentions to improve equity into tangible strategies.
Understanding what’s working and what opportunities for improvement exist is an effective way to understand equity-related gaps.
Engagement with stakeholders
Engaging with stakeholders can be one of the most effective ways to understand how equitable your services are. However, there are several considerations to keep in mind.
- Meaningful engagement. Consider how to meaningfully engage a group of stakeholders who represent the various groups in your community. Without diverse representation, you risk further perpetuating inequities by continuing to adjust programs or services based on the voices of a few. It's also important to consider timeliness for collecting feedback, so it can be used in developing your results but not so early that you don’t have a full grasp on meaningful questions to ask.
- Free labor. It’s also important to not use free labor excessively. For example, don’t add excessive work for people of color involved in assessment efforts without appropriately compensating them, whether they’re internal staff or community members.
How can you assess equity to improve services?
Equity assessments should never be performative. The information identified should be used to improve services and programs, by developing a plan and monitoring progress consistently.
