Fueling fast moves with the right tools
Client background
Frontier Integrity Solutions specializes in pipeline inspection, tracking every detail to keep projects compliant and on track. With nearly 800 professionals, the Tulsa-based company oversees hundreds of jobs at once, each with unique requirements and high stakes. So, when a private equity firm acquired the company and gave them 90 days to launch a new accounting and payroll system, CEO Keyth Pengal knew there was no room for error.
The business challenge
A professional services engine in the energy sector
Although Frontier operates in the oil and gas services industry, its business model is more like that of a professional services firm. It dispatches certified inspectors and specialists to work on midstream pipeline projects across North America. That work is packaged into billable hours, matched against detailed project codes, and invoiced with precision — each client with its own strict rules. “Invoicing is our lifeblood,” says Keyth. “Our clients are major industry players — if you can’t invoice them exactly the way they require, you don’t get paid. And if you miss a payroll for our inspectors, they’ll go work for someone else tomorrow.”
A smart platform — and a smarter advisor
Keyth knew that selecting the right system was only part of the equation. To meet the 90-day deadline, he needed an ally who could move fast, understand the stakes, and deliver a solution that wouldn’t need to be rebuilt later. He turned to Baker Tilly.
“I’m a very hands-on operator and generally pretty skeptical of consultants,” Keyth admits. “But Baker Tilly earned my trust immediately. They didn’t just say yes to everything — I could tell they understood the big picture and had done this before.”
Working closely with Keyth and his team, Baker Tilly helped define Frontier’s requirements, map out critical integrations, and configure Sage Intacct to handle every nuance of the company’s project-based billing, job tracking and payroll data. Within the 90-day window, Frontier went live with Sage Intacct —fully operational and strategically customized.
They threw themselves into the project. They didn't just follow instructions — they challenged assumptions, raised the right questions and helped us avoid missteps that would have cost time and credibility. Their transparency and ability to execute at speed gave us immediate confidence.Keyth Pengal, Chief Executive Officer, Fronteir Integrity Solutions
Strategy and solution
Flexible tech, real-world execution
While many firms might have defaulted to a rigid ERP solution, Baker Tilly steered Frontier toward Sage Intacct for its flexibility, speed of implementation and strength in project-based workflows. “Sage Intacct is ridiculously flexible — we’ve been on it for six years, and we haven’t needed to change the core system once.”
Today, Sage Intacct serves as Frontier’s central hub for project data, cost codes, hours worked and job-level reporting. It feeds payroll data into their integrated system, ensures timely and accurate invoicing, and supports real-time reporting by job, project manager and purchase order.
And Baker Tilly continues to play a vital role — supporting version updates, troubleshooting system impacts and helping configure new features as Frontier’s needs evolve.
What matters is how quickly your partner responds. Baker Tilly has never let us down. If a customization gets impacted by an update, they're on it. We've never missed a payroll. That's the bar.Keyth Pengal, Chief Executive Officer, Fronteir Integrity Solutions
Growth without growing pains
Since implementing Sage Intacct, Frontier has grown revenue by 70 percent, without adding to its back-office headcount. That efficiency is directly tied to the system and the support structure Baker Tilly helped put in place.
“We run lean,” Keyth says. “There are 24 people supporting a staff of nearly 800. And we’re not drowning. That’s because we have a system that works and a partner who keeps it running.”
As requirements change, Baker Tilly helps Frontier fine-tune the system without disruption — whether it’s adjusting reporting formats, supporting new project structures or onboarding new business units.
Even more importantly, Frontier’s technology stack has become a competitive differentiator. Clients rely on highly customized reporting, and few competitors can match it. With Sage Intacct and Baker Tilly, Frontier can generate detailed spend reports by PO, job and supervisor — often exceeding what even the client expects.
I'll recommend Sage Intacct to anyone, not because I feel obligated, but because the software works and Baker Tilly works harder. And together they've helped us grow a business that's stable, scalable and built for the real world.Keyth Pengal, Chief Executive Officer, Fronteir Integrity Solutions
Proven success, trusted foundation
Frontier’s safety and operational track record speaks for itself: 40+ years in business, active projects in 48 states, and over 7.8 million work hours without a lost-time incident. Behind that operational excellence is a financial infrastructure built to support scale, complexity and change.
The private equity firm was initially skeptical of Frontier’s decision to choose Sage Intacct. “But once they saw what we’d built — and how well it worked — they were blown away,” Keith recalls. “They haven’t questioned a thing since.”