Healthy Outcomes: Driving Strategic Decisions with ERM

On this episode of Healthy Outcomes, host Mark Ross interviews Norris James, Senior Manager at Baker Tilly’s Risk Advisory Practice, specializing in Enterprise Risk Management (ERM) and board governance. With over two decades of experience, Norris has helped multiple clients adopt Governance practices that have enabled them to build a reputable image, healthy culture, organizational sustainability, and trust. 

Topics of discussion include:

• The definition of ERM and leading class ERM characteristics
• Identifying, prioritizing and managing risks in the healthcare provider setting
• Leveraging ERM to facilitate the achievement of both performance objectives and strategic objectives
• How an ERM strategy can help a healthcare provider protect sensitive and private data, both its own data and patient-related data
• How an ERM strategy can contribute to patient safety
• ERM’s linkage to maintaining financial stability
• Steps a healthcare provider can take to implement an ERM initiative that is appropriate for their organization

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About our guest

Norris James, senior manager at Baker Tilly’s risk advisory practice, specializing in enterprise risk management (ERM) and board governance. Norris has over 15 years of experience as a leader in risk consulting and business services, and is recognized as an ERM thought leader and has served Fortune 500 global clients.

Outside of work, Norris enjoys giving back to the community through sitting on the Advisory Board at the Chicago Children's Advocacy Center and Treasurer at Missions for Kenya.