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Healthy Outcomes: Improving healthcare delivery through employee experience and patient engagement
A discussion with Dr. Tony Reed, Inspira Health’s chief quality, safety and experience office
June 16, 2023 · Authored by Mark J. Ross
On this episode of Healthy Outcomes, our host Mark Ross interviews Dr. Tony Reed, senior vice president, and chief quality, safety and experience officer at Inspira Health. Together, the two discuss the current environment of the healthcare industry, issues faced by health systems, and what is on the horizon for this upcoming year and beyond.
Topics of discussion include:
- Patient experience and engagement
- Revenue leakage and how this can affect health systems
- How health systems are using data to drive decision making
- The impacts of the hospital-at-home business model
- Labor issues and strategies to address them, including creating a culture of positivity and connectivity for employees
- Top priorities at Inspira Health
- What’s on the horizon in 2023 and beyond for health systems
Connect with us to hear more about our healthcare team.
About our host
Mark J. Ross
Mark Ross is a principal and the leader of Baker Tilly’s national senior services practice.
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