The days are gone when businesses sent paper invoices or PDFs through emails to their clients and users would key in invoices manually.
With the rapid transformation of technology, corporations started enforcing EDI (electronic data exchange) to become more efficient. In this format, businesses sent invoices to customers, and buyers received invoices electronically. It resulted in invoices getting posted in financial systems with little to no human intervention.
The issues that result with electronic invoices
But what about the accuracy of taxes on these invoices? Some businesses decided to pay as charged and others rejected the invoices. Both had their consequences — one might have been overpaying and the other might have caused cash-flow issues for their suppliers by rejecting the invoices.
A frequent issue for companies is getting accurate taxes on invoices and ensuring exemptions are applied correctly. On top of that, tax authorities worldwide are now asking for invoice and tax data in real-time, on-demand or with shorter frequency.
At the same time, if the provided data is accurate and in the digital format as expected, these government authorities have promised to give the refund, in other words, input value-added tax (VAT) credits, as soon as possible.
Some tax authorities in countries like Mexico, Argentina and others approve the invoices before suppliers send them to their customers — otherwise known as e-invoicing. E-invoicing is gathering momentum all over the world. But what about the accuracy of data and correctness of indirect tax applied on sales and purchase transactions? If corporations get audited and there is no data to support applied taxes on transactions, these corporations may get penalized heavily.
Using tax automation to your benefit
Businesses of all sizes now realize that tax automation is the need of the hour. Having the correct taxes on your invoices solves issues with cash flow and reporting and compliance processes, which in turn, avoids penalties if there’s an audit.
By bringing world-class indirect tax engines like ONESOURCE, Vertex and Avalara, along with exemption certificate management systems, reporting and compliance tools, into your technology landscape, you can resolve issues within your upstream and downstream processes.
However, there are some prerequisites to keep in mind when using tax engines to automate indirect tax calculations in financial systems like Oracle, SAP and e-commerce systems like Salesforce. First, you should accurately maintain vendor and customer addresses in your system. If you need assistance with this, there are many address cleansing tools readily available in the market that you can use. In the US, the taxes are on jurisdiction levels. To determine the accurate and unique tax jurisdiction, a zip code plus four-digit geo code is necessary. The address cleansing tools can help determine a geo code based on street name/number, city, state, and zip code.
