Article
How an operating model assessment can help you navigate digital transformation
Oct. 25, 2023
In an ever-evolving business landscape, organizations are constantly challenged to refine their operational strategies to stay competitive and agile. A comprehensive understanding of operating model best practices is crucial in identifying potential gaps, inefficiencies and opportunities for optimization for any organization.
An operations assessment serves to establish a comprehensive foundation that not only evaluates the current effectiveness of an organization’s structure, but also provides actionable insights to drive strategic decision-making and enhance overall performance. Organizations undergoing complex digital transformation initiatives are responding to changing consumer demands and transformative technologies, making an assessment to confirm strategies a critical component for sustainable growth and resilience in the face of changing market dynamics.
How does an operating model assessment work?
An operations assessment is a critical component of a successful digital transformation to not only shed light on existing challenges, but also establish the groundwork for tailored solutions that streamline processes, enhance productivity and drive sustainable growth. This provides organizations with the necessary insights to strategically plan and implement digital initiatives that are designed to work with the natural operations of the organization.
Baker Tilly’s approach for operational assessments has been tested by dozens of clients across all industries and is based on three phases: Planning and initiation, Flowchart and activity inventory and Operating model assessment and opportunities.
Phase 1: Planning and initiation
Establish the groundwork for a collaborative relationship and streamlined project by co-developing a work plan.
The focus of this phase is to understand the current process narratives and stakeholder needs that provide context for the prioritization setting and define the project’s approach, goals and objectives. Since not all projects can be accomplished simultaneously and levels of impact vary, the prioritization process establishes a sequence of projects that align to considerations specific to a client’s unique requirements.