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Healthy Outcomes: Direct-care workers in the post-acute care sector – challenges and opportunities

A discussion with Robert Espinoza, Executive Vice President of Policy at PHI.

March 14, 2023 · Authored by Mark J. Ross

On this episode of Healthy Outcomes, our host Mark Ross interviews Robert Espinoza, Executive Vice President of Policy at PHI. Together, they discuss various topics related to direct-care workers in the post-acute care sector, including ways to approach the challenge of recruiting and retaining those employees.

Topics of discussion include:

• The mission of PHI and ways in which PHI advances its mission
• The definition of direct care workers and common misconceptions about direct care workers
• The concept of wages being both competitive and commensurate
• The primary reasons direct care workers leave the post-acute care sector
• The importance of advancing diversity, equity and inclusion initiatives as they relate to post-acute care providers and the direct care workforce
• Initiatives that PHI is working on with healthcare related associations and governmental agencies

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