Webinar
Unlocking AI potential: Your guide to readiness and governance
Oct. 10, 2024 · Authored by Jordan Anderson
Over the last 85 years, artificial intelligence (AI) has evolved from a singular field of cybernetics research to algorithms that can learn your personal preferences and provide tailored recommendations. Today, the AI technology landscape has expanded further, with cutting-edge tools like generative AI that can generate new content, expanding the AI potential your organization can capitalize on.
Companies such as Apple, Google and Amazon have kept up with this evolution, continuing to capitalize on these cutting-edge tools to stay at the forefront of their respective industries. Between 2018 and 2022, digital leaders have grown their active customer base at 0.5% with operating expenses only increasing 1.3% annually while laggards saw zero active customer base growth and operating expenses increasing at a nearly doubled rate (2.3% annually) [1].
This displays the reality of today's competitive market – becoming an early technology adopter is crucial to the longevity of your organization, allowing you to reap the benefits of change and ensure that when new technologies come out, you won’t lag behind the competition. But before your organization can begin to capitalize on AI, it’s important to have a strong understanding of your AI journey and well-developed readiness and governance efforts in place to lay the foundation for safe and responsible usage.
Defining your AI journey
To ensure the AI solutions you pursue align with your business identity, culture and long-term vision, ask yourself “Who are we as a business?” to identify the strengths and unique attributes of your organization. Then asking, “Where are we going?” forces you to clarify your business goals and how AI fits into your strategic direction, ensuring that your AI initiatives are not just trendy experiments but are aligned with your broader objectives.
Walking through an AI journey map can help your organization begin establishing an AI road map that’s specific to your unique requirements and in alignment with your organizational strategy. Consider questions like:
