IFS Managed Services
Modern business applications, especially the most powerful and functional ERP solutions, are sometimes difficult to manage on your own.
Baker Tilly’s IFS managed services offerings are here to help you leverage the capabilities of our platform, solve functional and technical issues and generate more value from IFS.
Why choose us?
- Perfect if you don’t have internal resources to manage your platform.
- Direct access to experts with the skills and knowledge to support you best.
- Our response and resolution service-level agreements (SLAs) ensure that we are available when you are busy or absent.
- As an IFS Platinum Partner, all our resources maintain relevant IFS functional and technical certifications
- Proactive monitoring of the application to ensure optimal system health.
- Baker Tilly’s internal IFS representatives give us exclusive updates and insight into upcoming changes.
- Ongoing patch management for distributing and applying updates to IFS.
- Full performance optimization and innovation with guidance and best practices.
- Ensuring you can manage your business governance without having to think about your software.
- IFS is constantly evolving and releasing new functionality to ensure system and business regulatory compliance.
- Leave us to ensure you stay compliant and meeting your business’ regulatory requirements.
- Avoid taking risks with Baker Tilly’s experience and understanding.
- Enables business development, instead of supporting your end users and being unable to move forward.
- Gives you additional time to focus on your business strategy and growth.
- Baker Tilly’s support means you can take proactive steps instead of reactive fixes.
- IFS support is a value add to your business planning, empowering innovation and growth.
What we’re offering
Incident management
Our support offering will restore normal service to any issue or error that arises on your IFS platform. We then take ownership of issues to fully identify, analyze and correct these incidents to prevent future re-occurrences.
Event management
Our proactive approach to constant application monitoring. We monitor and collect data from your IFS software 24/7, to track availability, bugs, resource and performances changes, so we can predict when issues are about to happen and can mitigate problems quickly.