Healthcare Automation Services
Our team brings extensive expertise in healthcare and intelligent automation (IA) to help organizations design and implement a strategic road map for intelligent automation, ensuring processes are optimized for efficiency and scalability.
How intelligent automation benefits healthcare organizations
We combine deep healthcare industry expertise with market-leading robotic process automation (RPA) tools to help you do more with automation.
From seamless integration with your existing systems to advanced analytics and reporting, our RPA solutions help drive efficiency across your organization. RPA can transform your healthcare organization through:

Efficiency and employee engagement
Automate administrative tasks such as patient scheduling, billing and claims processing, allowing healthcare professionals to focus on patient care and other value-added activities, boosting employee morale and patient satisfaction.

Revenue growth and cost reduction:
Drive top-line and net revenue improvements while identifying opportunities for cost reduction and resource reallocation, like data entry and patient record management, to ultimately minimize the risk of human error, which can lead to costly mistakes.

Scalability
Easily scale RPA to handle increased patient volumes and administrative workloads without the need for significant additional investment in human resources.

Improved accuracy
Reduce errors in patient data entry, billing and claims processing, leading to higher quality outputs and better patient outcomes.

Enhanced patient experience
With faster processing times and improved accuracy, healthcare organizations can respond quickly to patient inquiries, schedule appointments more efficiently and reduce wait times.

Integration with existing systems
Seamlessly incorporate RPA with electronic health records (EHR) and other healthcare IT systems, ensuring a cohesive approach that minimizes operational interruptions and ensures continuity of care.

Data analytics
Enhance data collection and reporting capabilities, enabling healthcare organizations to gain greater insights into patient care, operational efficiency and make data-driven decisions to improve services.

Improved compliance
Ensure that digital workers execute tasks reliably and in accordance with healthcare regulations and standards, reducing the risk of non-compliance and enhancing overall governance.
Developing a strategic automation road map for success
How do you determine where to begin? Baker Tilly can guide you through the process to articulate your goals, identify how automation can help you achieve them, determine the right technology for your situation and how to change your organization’s processes to be successful long term.
We understand that in order to drive effective process automation, the value must be perceived from our client’s perspective, not ours. We can work with you to develop a strategic road map for automation that focuses on the following goals:
Automation valuation and road map development
Once all automation opportunities have been identified, we develop a valuation matrix and prioritize each option based on value to the organization. Reviewing this matrix can help your organization determine where to start and is critical to developing an effective and practical road map for successful deployment.
Once your priority projects are identified, we will determine the technology options that drive the highest return associated with each opportunity. Solutions may include:
Simple, low grade automation
- These are generally low complexity, repetitive tasks driven by simple decision trees. A common example is repetitive data entry.
High complexity automation
- These processes typically require some level of artificial intelligence or machine learning in order to handle multi-faceted decision trees or updates based on various data points. A common example is authorization obtainment.
Core technology automation
- These processes are opportunities to automate processes inside of the current technology platform. An example is building automated data bridge routines in electronic claim edit applications.
Implementation support
Contact our teamBaker Tilly has the expertise to assist with the oversight and management of the implementation effort, as well as the development and delivery of any required staff training. We can provide monitoring of results to document the level of actual return on investment achieved and help you in understanding your results.
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