EHR Implementation & Optimization
Baker Tilly’s team of EHR specialists help develop custom solutions to meet healthcare provider needs, benefit patient care and streamline business operations. Whether you need a complete system replacement or adjustments to optimize your current setup, our team can help.
Transform your technology
Electronic health record (EHR) platforms, also known as electronic medical record (EMR) systems, allow healthcare providers to quickly access and exchange patients’ medical histories when, where and how they need them. Amid rising patient volumes and a healthcare labor shortage, having a fully optimized EHR is more essential than ever to drive better patient outcomes, increase provider engagement and improve operational efficiency. However, without proper workflow and system alignment, adoption rates and end-user satisfaction often decline.
At Baker Tilly, our team of EHR implementation and optimization specialists works directly with providers to address specific needs while following industry best practices. Our team is ready to assist with removing roadblocks in your EHR system, refining EHR training or unlocking the full potential of telemedicine for your organization.
Seamless EHR implementation and optimization at every stage
From pre-planning to project closeout, our specialists support EHR implementation, optimization and upgrades. With expertise across major vendors like Epic, Cerner and MEDITECH, we assist diverse clients, from rural hospitals to large integrated delivery networks (IDNs) and academic medical centers. We are ready to support your organization with everything from enterprise-wide EHR replacements to individual application implementations.
Pre-planning
Establish a solid foundation for your EHR journey with strategic planning and guidance. We ensure your goals, workflows and requirements are clearly defined for a seamless project launch.
- Program and project management
- Requirements gathering
- Workflow design
System design and build
Craft a customized EHR system that aligns with your organization's unique needs and operational goals.
- Full system and individual application design, build, test and validate
Testing
Deliver a robust and reliable system through comprehensive testing protocols. We identify and resolve potential issues before go-live to ensure smooth operation.
- Testing plan development
- Testing management
- Test script creation
Cutover and data migration
Facilitate a seamless transition to your EHR system with minimal disruptions to operations. We assist with the movement of critical data and prepare for the final implementation.
- Cutover planning
- Technical dress rehearsals
- Data migration and interface build
Training and go-live support
Empower your team with the knowledge and tools to maximize the potential of your new EHR system. From tailored training programs to hands-on go-live assistance, we set you up for success.
- Curriculum design and build
- Training including classroom, web-based and one-on-one
- Go-live planning, management and support
Optimization and upgrades
Enhance system performance and adapt to evolving needs. We help you unlock the full potential of your EHR through ongoing optimization and seamless upgrades.
- Upgrade and release management
- Optimization
- New application implementation
- Ancillary system integration
Legacy support services and project closeout
We ensure your organization is positioned for sustained success post-implementation and optimization. With extensive experience managing a variety of EHRs, practice management and ancillary systems, we can ensure your existing systems remain stable and help providers access critical patient data and deliver exceptional care.
- Comprehensive project closeout with thorough documentation and analysis
- Experience with broad array of legacy systems, including MEDITECH (Expanse, Client/Server and Magic), Cerner (Millennium and CommunityWorks and HomeWorks), GE Centricity, Allscripts (Sunrise Clinical Manager, Professional EHR, Paragon, TouchWorks EHR, Practice Financial), NextGen, PICIS, SoftLab, Sunquest (PowerPath, CoPath and Blood Bank), Atlas Lab, Data Innovations and many more
Managed services
We understand that managing an IT function or system might not be the best use of your resources. Our flexible EHR managed services are designed to meet your organization’s unique needs, including:
- 24/7 maintenance and support for an application or system
- Legacy support for systems to be sunset
- As-needed support for complex projects outside the skill set of your IT team
- Designated coach/mentor for your team
“Baker Tilly has strong resources for us 100% of the time. Supplementing our IT team with Epic consultants from Baker Tilly made our growth possible. We lean into them for their skills and leadership.”– Chief Information Officer (CIO), health system client
Featured insights
Knowledge across a wide range of EHR systems










Experience matters

Flexible bench
Baker Tilly has EHR specialists who are thoroughly screened and vetted. We can respond quickly to your critical needs, whether you require a project manager to take the reins of an important initiative, an analyst to modify system build or a trainer to coach your end users.
Clinical and operational experience
Our EHR analysts are expert builders and so much more. To be an effective applications builder, an analyst should be able to meaningfully engage with providers and operations staff. We can! Most of our analysts possess backgrounds in healthcare operations or as healthcare providers.
Customized solutions
Is your EHR operating in alignment with your organization’s best practices? If not, end-user adoption rates may suffer as providers seek workarounds. Our team will work to ensure your EHR build meets your workflow requirements.
“Due in no small part to the help of Baker Tilly, the productivity on our Epic Together build was not only on-track for the original timeline, but the team was actually more productive (during COVID-19) – it is INCREDIBLE to see these results! It’s impressive to the folks at Epic as well.”– Chief Technology Officer, health system client
Our professionals






